Your Authentic Managed IT Services Provider
VitalCare Managed IT Services from Network Medics will help your company with the support, monitoring, and consulting required that you need to thrive. The importance of uptime for business critical systems like email is paramount to your success. Our VitalCare Managed IT Services are unique we act as part of your team. We truly allow you to concentrate on running your business.
You can expect to have an authentic relationship with us.
Its important we are seen as part of your team – not a utility like your phone vendor. Our customized packages are focused on just what you need and plan for where you need to go. Overall we help you maintain maximum up time and keep the status quo.
Common Services included in a VitalCare Managed IT Solution:
- Help desk and remote support
- Proactive and reactive onsite support
- 24x7x365 monitoring of workstations, servers, and network equipment
- Cloud hosting and local servers
- Application hosting
- Backup and Disaster Recovery
- Office 365 or Hosted Email solutions
- Anti-Virus, Anti-Malware, SPAM, and content-filtering protection
- Secure remote connection to systems and servers
- Client concierge services with vendor advocacy and technology planning
- Management of computers, Wi-Fi, servers and network security
- Hardware, Licensing and software procurement with warranty tracking
- Project planning and management
A VitalCare managed IT service is a Unique IT Experience
We believe every company should consider themselves a technology company. The importance of uptime for business critical systems like email is paramount to your success. Our VitalCare Managed IT Services allow you to concentrate on running your business.
- Built to support. From consistent communication to planning to vendor advocacy, we have an authentic partnership with you and your organization.
- Our people are our core product. We are a highly educated and charismatic team of certified professionals.
- Comprehensive Support. Day and night, our helpdesk and technical teams are monitoring, supporting, and protecting your entire network.
- Extensive 24x7x365 monitoring ensures peace-of-mind with a clear view of your network’s status, needs, and security requirements.
- Management of hardware, software, licensing, warranties, and patch information.
- Standardized, but still customized. Each solution is customized to your business using the appropriate products, schedules, and resources required.
- Control of your data. Whether utilizing a cloud-based or traditional network, Network Medics’ customized solutions ensure you know where your data exists and that we have the ability to resolve any issue directly.
- Events and experiences. Whether you join us for a client training clinic or showcase event, we strive to put some fun into your experience with us.
- No surprises. From reporting to support, you will hear, meet, and talk with us on a frequent and consistent basis.